Privacy Policy

This website is operated by Tutoring Space (“Tutoringspace”, “we”, “us”, “our”) under the domain name www.tutoringspace.edu.vn (“the website”). We are committed to protecting your online privacy and safety. This Privacy Policy explains what information we collect when you use Tutoring Space, how the information will be used, and how you can control the collection, correction and/or deletion of information. This Privacy Policy applies only to information you provide us through the website. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use.
 

What We Collect

We may collect personal information that you voluntarily provide through our website’s forms, contact channels, or any other interactive features. This may include but is not limited to your full name, email address, phone number, educational background, and interests related to tutoring services. Data is collected only where there is a lawful basis to do so, such as to fulfill a contract, comply with a legal obligation, or based on your explicit consent. Where required, we will request your consent in accordance with relevant legal standards. 

When you use the Service, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with the Service, domain names, landing pages, pages viewed, and other such information. Clear Gifs Information. When you use the Service, we may employ clear gifs (also known as web beacons), which are used to track the usage patterns of our users anonymously. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make Tutoring Space better for our users. Tutoring Space stores passwords in a secure database. This password information is encrypted and Tutoring Space cannot access/ view these details.

Non-personally identifiable information, such as anonymized usage statistics, browser type, and referring URLs, may be collected to optimize the performance of our website and services. This information is used to improve user experience, maintain technical functionality, and analyze aggregate user behavior. We reserve the right to use and disclose non-personal data without restriction.


Third-Party Processing and Data Sharing

Tutoring Space uses third party analytics services like Google Analytics to help understand use of the Service. These third party analytics services collect the information sent by your usage of the Service. 

Personal data may be shared with authorized third-party service providers strictly for the purposes of fulfilling our services. These third parties are contractually bound to protect your data and are only permitted to process it according to our instructions and applicable data protection laws.

In cases where users work directly with tutors or academic advisors, certain personal data may be shared internally to ensure academic alignment and quality assurance.

Disclosure of personal data to public authorities will only be made where required by law, such as in compliance with court orders or administrative obligations.

 

Data Security and Retention

The personal data collected is used exclusively for the purpose of delivering and improving our services. This may include, but is not limited to:

  • Communicating with you regarding tutoring services, applications, or support requests

  • Facilitating your access to tailored academic support and educational resources

  • Managing billing, transactions, and payment verification processes

  • Sending service announcements, scheduling confirmations, or newsletters (where consent is given)

We implement reasonable and appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted storage, controlled access, and secure communication protocols.

While we strive to follow industry best practices, no data transmission or storage system can be guaranteed completely secure. By using our website, you acknowledge that there are risks associated with online data exchange.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When data is no longer needed, it will be securely deleted or anonymized.

You have the right to request access to the personal data we hold about you, to request correction of any inaccuracies, or to request the restriction or erasure of your data. You also have the right to withdraw your consent where data processing is based on consent.

External Websites

Our platform may contain hyperlinks to third-party websites or services. These external sites operate independently and are not governed by this Privacy Policy. We strongly encourage users to review the privacy policies of any third-party sites they visit, as we are not responsible for their practices or content.

 

Changes to This Policy

Tutoring Space reserves the right to revise or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. Any material changes will be posted on this page with an updated effective date. Continued use of the website following such changes will constitute your acceptance of the revised policy.

 

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data processing practices, please contact us directly.